Refund policy

Return Policy

Thank you for choosing Delta Glow Asheville for your self-care needs. We are committed to providing you with high-quality products that enhance your well-being. If you're not completely satisfied with your purchase, we're here to help.

Returns

You may return unopened and unused items within 30 days of purchase for a full refund. To be eligible for a return, your item must be in the original packaging and in the same condition that you received it. Please include a receipt or proof of purchase.

Exchanges

If you receive a damaged or defective item, please contact us within 7 days of receiving your order. We will gladly replace the item and cover any return shipping costs associated with the exchange.

Refunds

Once we receive your returned item, we will inspect it and notify you that we have received your returned item. We will initiate a refund to your original payment method. Please note that it may take some time for your refund to be processed, depending on your payment provider's policies.

Shipping

You will be responsible for paying your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Contact Us

If you have any questions about our return policy or need assistance with a return or exchange, please contact our customer service team at deltaglowasheville@gmail.com. We are here to ensure your satisfaction and help you enjoy the benefits of Delta Glow Asheville products.